This page fully explains how your personal information, payment details, and betting activity are collected, stored, and protected on Khelabet.
Key highlights of how Khelabet keeps your data secure
In Brief: Khelabet takes your privacy extremely seriously. Your data is never sold, never used for advertising, and never shared with unnecessary third parties. Read on for full details.
This Privacy Policy applies to all users of the Khelabet platform. It comes into effect automatically whenever you use the Khelabet website, mobile app, or any of our services. It explains what data we collect, why we collect it, and how securely we protect it.
Khelabet is an online betting and gaming platform serving users in Bangladesh. We believe that one of the most important responsibilities of a trusted platform is keeping user data safe. This policy is written in plain, straightforward language — free from complex legal jargon.
This Privacy Policy was last updated on 1 January 2026. You will be notified of any significant changes in advance via your registered mobile number or app notification.
Khelabet only collects the information necessary to operate our services properly. Full details are provided in the table below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, mobile number | Account Verification & Age Confirmation |
| Payment Information | Mobile banking number, transaction ID | Deposit & Withdrawal Processing |
| Betting Activity | Betting history and win/loss records | Account Management & Responsible Gaming |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Information | Page visits, session duration, and click patterns | To improve our services and fix bugs |
We never collect: National ID number (unverified), full bank card numbers, passwords (unencrypted), or any financial information outside your account.
Khelabet uses the data it collects for the following purposes:
Your data is never shared with marketing companies, advertisers, or any third party for commercial purposes. Khelabet uses your information solely to make your experience better and more secure.
Marketing communications: If you'd prefer not to receive promotional SMS messages or notifications from Khelabet, go to Settings in the app and turn off "Marketing Communications" — service-related messages (such as transaction confirmations) will continue to be sent regardless.
Khelabet uses multiple layers of security to protect your information, all designed to defeat any attempt at hacking or data theft.
How long we keep your data: Information on active accounts is retained indefinitely. When an account is closed, certain data may be kept for up to 5 years as required by law—after which it is permanently deleted.
What to Do in a Security Incident: If you suspect unauthorized access to your account for any reason, change your password immediately and notify support. Khelabet will take prompt action.
Khelabet never sells your data. However, limited information may be shared with specific parties where necessary to operate our services:
In every case above, Khelabet ensures that third parties are bound by strict confidentiality agreements and can only access the information necessary for their specific function. No third party may use or sell your data for any other purpose.
Khelabet uses cookies and similar technologies to keep our website and app running smoothly. A cookie is a small file stored on your device.
Khelabet does not use any third-party advertising tracking cookies. Our cookies are limited exclusively to our own services. You can clear cookies through your browser settings, though doing so will end your login session each time.
App Tracking: The Khelabet app does not track your activity in other apps. Our tracking is limited strictly to within the Khelabet app.
As a Khelabet account holder, you have several rights regarding your personal data. To exercise any of them, contact our support team directly.
To exercise these rights, email support@khelabet.best or reach out via live chat in Bangla. Requests are typically responded to within 72 hours of receipt.
Khelabet is strictly an adults-only platform (18 years and above). We never knowingly collect any data from minors.
Age verification is active at the point of registration. If a minor manages to create an account and this is identified, the account is closed immediately, all collected data is deleted, and a refund of any deposited funds is initiated.
If a parent or guardian suspects their child is using Khelabet, please contact us immediately at support@khelabet.best — we will investigate and take the necessary action as a priority.
Khelabet may update this Privacy Policy when necessary. The method of notification varies depending on the nature of the change:
Continued use of Khelabet after an updated policy takes effect will be considered your acceptance of the new terms. If you object, you may request account closure.
Change History: Previous versions of this Privacy Policy are available on request from our support team — we retain a full 5-year archive.
Contact us for any privacy-related questions, concerns, or complaints. Khelabet treats all privacy requests as the highest priority.
If you believe Khelabet has violated your privacy and you have not been able to resolve the matter through our support team, you have the right to file a complaint with the relevant data protection authority in your country.
Bank-grade security, full service in Bangla, and fast payments — join Bangladesh's most secure betting platform today.
For players aged 18+ only. Please gamble responsibly.
Khelabet never sells your personal data. All data is protected with 256-bit SSL encryption, and independent security audits are conducted every month. If you have any questions, please contact our FAQ View or contact support directly.
Frequently Asked Questions on Privacy & Account Security